Remote support engineer - (french-speaking) - onsite- hd01
BarcelonaConcentrix Spain
...interactions with customer. SW (CRM) to ensure proper handover to field, product/case history tracking and reporting Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization Assist Care Center Agents and Customers on subjects such as product features, specifications, parts [...]
Arbeitszeit: Vollzeit
Kategorie Ingenieurwesen