Italian speaking call center supervisor (freelance)
RemoteUnited Call Centers Kft
...on performance targets (AHT, productivity, QA)Set goals aligned with company objectives and communicate them clearlyConduct monthly one-on-one meetings and regular performance reviewsManage agent work schedules to ensure adequate coverageLead new starter and refresher trainings, including knowledge assessmentsMaintain and [...]
Arbeitszeit: Vollzeit
Kategorie Handel