German technical support l2
TalentWorldGroup Plc
...between users and engineering teams.ResponsibilitiesL1 – Customer Support Inbound calls (users/patients) Onboarding, navigation, basic troubleshooting Real-time support & clear communication Case documentation in ZendeskL2 – Technical Support Investigate escalations & replicate issues Analyze logs/API behavior Identify root [...]
Arbeitszeit: Teilzeit
Kategorie Marketing