Remote support engineer (german) hybrid hd01
BarcelonaConcentrix Spain
...interactions with customer. SW (CRM) to ensure proper handover to field, product/case history tracking and reporting - Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization - Assist Care Center Agents and Customers on subjects such as product features, specifications, [...]
Arbeitszeit: Vollzeit
Kategorie Ingenieurwesen