Contact center devops engineer
MadridRoche
...following areas/technologies: Cisco Unified Contact Center Enterprise (UCCE) Session Border Controllers (SBCs) Contact Center as a Service (CCaaS) platforms, particularly Talkdesk and Genesys. Workforce Engagement Management (WEM) solutions (Call Recording, Quality Management, Interaction Analytics). Conversational AI [...]
Kategorie Ingenieurwesen